Complete Guide to Package Tracking Statuses: What Every Status Means
Published on: 6 September 2026
When tracking international packages, encountering unfamiliar technical statuses can be confusing. Whether you are shopping from AliExpress, Shein, Temu, or managing global shipments, understanding these milestones helps you stay fully prepared. Here is a comprehensive breakdown of every major tracking status you might see on TrackGL.
1. Origin & Preparation Phase
- Info Received / Pre-Advice: The merchant has generated a tracking label and registered the number digitally, but the physical package is not yet handed over to the carrier.
- Picked Up / Collected: The shipping carrier has officially retrieved or accepted the parcel from the sender’s warehouse or store.
2. Transit & Movement Phase
- In Transit: The package is actively moving between sorting centers, logistics hubs, or crossing international borders. This is typically the longest stage.
- Arrived at Destination Airport / Country: Your parcel has landed or entered the destination country and is preparing for entry procedures.
- Handed over to Local Carrier: The international shipment has been transferred to your country's national postal service or local courier network.
3. Customs & Inspection Phase
- Customs Clearance / Import Customs: The package is undergoing security or tax compliance inspection by customs authorities.
- Clearance Delay: Customs processing is taking longer than usual due to high volumes, random inspections, or missing recipient information.
4. Delivery Phase
- Out for Delivery: The package has reached your local delivery branch and is loaded on a vehicle for final delivery to your doorstep today.
- Available for Pickup / Ready for Pickup: The parcel is waiting at a local post office or pickup locker for you to collect personally.
- Delivered: The final and successful milestone. The package has been handed to the recipient or safely dropped off at the address.
5. Exceptions & Issues
- Delivery Attempt Failed: The courier tried to deliver but failed because no one was home, or the address was inaccessible. Check tracking for rescheduling options.
- Exception / Alert: An unexpected event occurred (such as severe weather, flight delays, or damaged packaging causing a temporary hold).
- Returned to Sender / Return to Origin: The package failed all delivery attempts or customs clearance and is being shipped back to the original merchant.
Important Note
Disclaimer: TrackGL aggregates real-time tracking data directly from global logistics networks and carriers, but is not responsible for carrier delays, customs holds, or delivery failures. Always communicate directly with the shipping provider if an issue arises with your parcel.
Conclusion
Knowing what each status signifies removes the uncertainty of online shopping. By keeping an eye on your updates through TrackGL and automated Telegram alerts, you maintain total visibility over your shipments from origin to arrival.